Shipping Policy

Thank you for shopping with us! We are committed to delivering your orders as quickly and efficiently as possible. Here's an overview of our shipping policy to help you understand when to expect your items.

1. Pre-order Products:
For pre-order items, we understand the excitement of getting the latest products. Please note that these items have a lead time for production and shipping. You can expect your pre-order products to be dispatched within **30 to 90 days** from the date of your order. We will keep you updated on the estimated delivery date as it gets closer.

2. Custom Products:
If you have chosen a customized product, we take pride in crafting it to your specifications. The process involves additional steps to ensure it meets your requirements, which may result in a slightly longer wait time. For custom products, please allow **7 to 15 business days** for processing and dispatch.

3. Non-custom Products:
For non-custom items, we aim to get your order out the door as quickly as possible. You can expect your non-custom products to be shipped within **7 business days** from the date of your order.

Shipping Timeframes:

• Business Days: Our shipping timeframes are based on business days (Monday to Friday, excluding public holidays).

Shipping Confirmation:
Once your order has been dispatched, you will receive a shipping confirmation email with the tracking number. This will allow you to track the progress of your shipment.

Delays:
While we strive to meet these shipping estimates, unforeseen circumstances such as high order volumes, customs delays, or carrier issues may occasionally result in slight delays. We appreciate your understanding and patience in these instances.

International Shipping:
For international orders, please be aware that additional time may be required for customs clearance and delivery. We recommend checking with your local customs office for an estimate of additional time that may be needed.

Questions or Concerns:
If you have any questions about your order or need assistance, please don't hesitate to contact our customer service team. We're here to help!

Thank you for your business, and we look forward to serving you.